HR Ops Analyst

We've been building since day one a diverse and ready to cross the oceans team and mindset with the most innovative professionals in their field. We are not only committed to delivering cutting-edge solutions to help our clients build their products. We want to promote change in how the world deals with financial services and impact millions of lives.

We are a Remote-first company, so yes, you can work pretty much from anywhere. But if you still need to go to the office every now and then, we currently have three offices located in Brazil (São Paulo), The USA (Austin), The UK (Bristol) and Singapore.

Investors

We are backed by some of the most prominent investment companies in the market, such as SoftBank, Amazon, Accel, B3, Falabella Ventures, Headline, PruVen and Redpoint eventures.

Read our Series B announcement in English, Portuguese and Spanish.

What you'll do

• Identify and map key local processes and identify improvements to optimise and gain efficiency;
• Identify and recommend areas for standardisation, automation or improvement in systems and processes, and collaborate on implementation.
• Prepare reports (workforce planning, Head Count, FTE & Labor Cost forecasts, Churn rates, Hiring cycle times etc)
• Be the focal point of our PEO/ EOR providers, leasing with them all the necessary information (eg. add dependent on health insurance, meal voucher payment)
• Identify and recommend areas for standardisation, automation or improvement in systems and processes, and collaborate with the Global and Local teams on implementation.
• Take ownership in documenting workflow and procedures, updating existing processes, and proactively finding opportunities for process improvement
• Update and maintain employee data
• Work closely with cross-functional teams to provide excellent People Operations support (payroll, finance, benefits) & engage in different People Team activities

Minimum Qualifications

• Detail-oriented, process-driven and self-motivated, focused on how to create efficient processes and tweak existing ones to scale.
• Excellent time management, administration, planning and organisational skills and ability to work to tight deadlines;
• Excellent Excel and PowerPoint skills with a deep understanding of graphs and visuals
• Excellent analytical, problem solving and time management skills, as well as the ability to analyse data effectively, spot trends and estimate potential risks and long term consequences.
• Minimum 2 years of proven experience working with HR processes.
• Learning agility is mandatory
• Able to work in a fast paced, rapidly changing environment;

Core Benefits

• Private Medical Insurance
• Private Dental Insurance
• Pension contributions – (start at 5% matched by the company and increasing at 1% per completed year of service up to a maximum of 10% matched)
• Life insurance – up o 4 x annual salary
• Health & Wellbeing card – monthly stipend of £100 to put toward gym member ship, yoga classes, etc)
• Optical Care Card – Annual budget of £120 valid for 2 years
• Home Office Card – allowing for WFH - £550 to set up your home office
• Monthly Internet subsidy of £20 paid through salary
• Flexible working conditions
• Annual Leave 25 days + 8 Public Holidays + shut down between Christmas and New Year
• The ability to buy, sell or carry over up to 5 days in any one holiday year
• Learning & Development Fund (still to be agreed) – not currently available

Technologies that we apply in our day

• Pipefy
• Excel
• Powerpoint

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More about Pismo

Our story started in 2016, back on the California seaside, a place called Pismo beach.

The place was not only an inspiration to our name but also to how we see our contribution to the world.The smallest part of an ocean is a drop. Several drops together form waves. And waves are the energy of movement, of transformation. They represent the power of change in a fluid and organic way.

At Pismo, each of us are powerful drops embodying a huge wave of change in payments and banking.

Our core values

Total trust philosophy

Trust is one of the main pillars of our business. We don't take shortcuts. We are honest, honest and ethical. We always seek to be aligned and communicate with transparency. We believe in each other, teach, learn and value those who have the courage to be vulnerable.

Minimum friction experience

Fluid, clear and cautious communication is important to our company. The customer is our most precious asset, we care for your success, we pay attention to all the details and we understand that, with a sense of ownership, we can anticipate problems and solve them in an innovative way.

State of-the-art technology

We are a reference in the technologies, tools and practices we use. We understand that being aware of everything new is an important factor in breaking barriers and opening new paths. Constant updating is a relevant factor, we are able to provide a product of the highest quality, stability and reliability.

Challenge the status quo

We are disruptive, we do not cling to what has already been created. We are innovators, not followers. We look for the best solution for each problem and not the easy way. Walking the conventional or common sense path is not enough.

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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.