Natalia Calle

Head of Customer Operations at R2 Capital

Natalia Calle has over 16 years of work experience. In 2021, they were the Head of Customer Operations at R2, Customer Experience Manager at TiendAPP, and Customer Success Lead. In 2019, they were the Experience Center Coordinator and Customer Experience Lead at Pintuco\u00ae, Head of Operations - Sofasa at nexarte, and Contact Center Supervisor at Idear Negocios S.A.S. From 2005 to 2015, they were Team Leader I and Customer Service Agent at Konecta Colombia Oficial.

Natalia Calle attended Fundación Universitaria CEIPA from 2017 to 2021, where they obtained their degree in Business Administration.

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Timeline

  • Head of Customer Operations

    May, 2022 - present

  • Customer Operations Manager

    January, 2022

  • Customer Success Lead

    November, 2021