Charlotte D.

Head Of Client Services at Rethink

Charlotte D. has a diverse work experience spanning different roles and industries. Charlotte is currently the Head of Client Services at Rethink since 2023, responsible for overseeing client relationships and ensuring client satisfaction. Prior to this, they worked as the RPO Operations Manager at Rethink in 2022.

Before joining Rethink, Charlotte worked as the Associate Director - Project Delivery at Smart/tasking from March 2022 to July 2022. In this role, they led the Smart/Hands Practice, collaborated with clients, developed relationships with consultants, and implemented best practices.

From 2021 to 2022, Charlotte was the Client Services Manager at AMS. Charlotte managed the recruitment and onboarding processes for various talent programs and provided leadership to multiple teams.

Charlotte also has experience as the Resourcing Manager at Pertemps Managed Solutions from 2019 to 2021. In this role, they managed client relationships, led a team, and worked on improving recruitment outcomes.

Prior to that, they worked as a Client Partner at Amberjack Global from 2017 to 2019 and as an EMEA Talent Acquisition at Forcepoint in 2017.

Charlotte started their career as a Resourcing Advisor at John Lewis Partnership from 2014 to 2016.

Overall, Charlotte has demonstrated expertise in client services, recruitment, team leadership, and project delivery throughout their career.

Charlotte D. attended Pangbourne College for their education. However, specific details such as the degree name or field of study are not provided. In addition to their education, they have obtained additional certifications. Charlotte completed a course on "Developing a Diversity, Inclusion, and Belonging Program" from LinkedIn in May 2022. In the same month and year, they also completed a course on "Project Management Skills for Leaders," also from LinkedIn. Additionally, Charlotte D. holds a certification in "Mental Health Awareness Level 1" from Ofqual, although the specific month and year of completion are not provided.

Links

Previous companies

Pertemps Managed Solutions logo
John Lewis Partnership logo
Forcepoint logo
AMS logo
Amberjack logo

Timeline

  • Head Of Client Services

    July, 2023 - present

  • RPO Operations Manager

    July, 2022

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