Franceline J.

Franceline J. is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Rithum since September 2023 and as an Executive Account Manager at ChannelAdvisor since March 2021. Previous experience includes roles as Strategic Client Success Director (Retail) and Client Success Director at Bazaarvoice, and Senior Customer Success Manager at EASYRECRUE, managing a portfolio of 35 Enterprise and Global clients in the Iberian and LATAM markets. Franceline has also contributed as a Recruitment Consultant at SINCLAIR RESSOURCES and as an Area Manager at Samsung Electronics, demonstrating a strong background in sales management, customer relations, and product improvement. Educational credentials include Master's degrees in International Business from IAE Montpellier and Universidad San Francisco de Quito, along with a Bachelor's degree in International Management and Business from IAE Montpellier.