Mark I.

Mark I. has a diverse work experience spanning over 19 years. Mark'smost recent role was as a Service Delivery Engineer at Roc Technologies, starting in November 2019. Prior to that, they were also a Service Delivery Engineer at Logicalis UK from August 2017 to November 2019. Before their time at Logicalis UK, they worked as an MSC Engineer with the same company from May 2015 to August 2017. In 2013, Mark I. was an Infrastructure Analyst at Nemo Personal Finance for two years. Mark then worked as an IT Contractor at Principality Building Society from July 2012 to May 2013, and as an IT Contractor at Cerco I.T Ltd from January 2012 to July 2012. Mark I. began their career at Zurich Insurance Company Ltd in November 2004 as an Account Technician, a role they held until February 2011. Prior to that, they worked as an Insurance Customer Advisor at The AA from February 2003 to November 2004. Mark started their career as a Customer Service Advisor at Buck & Hickman in June 2001, leaving in February 2003.

Mark I attended Brynmawr G.M. School from 1994 to 1999, although the information provided does not specify any specific degree or field of study. In terms of additional certifications, Mark I obtained several certifications throughout the years. In 2015, they became a Certified Meraki Network Associate from Cisco Meraki and also obtained the MTA: 98-349 Windows Operating System Fundamentals certification from Microsoft. Additionally, in the same year, Mark I obtained the ITIL Foundation in IT Service Management certification from AXELOS Global Best Practice and the CompTIA Network+ certification from CompTIA. More recently, Mark I acquired multiple certifications from Microsoft, including the Microsoft 365 Certified: Fundamentals (MS-900) in May 2023, the Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) in May 2023, and the Microsoft Certified: Azure Fundamentals (AZ-900) in April 2023.