Tom R.

Tom R. started working at Dixons Retail in December 2017 as a KnowHow Technician/Sales Colleague. In this role, they provided customers with knowledge about various products, including computers, TVs, audio equipment, and home appliances. Tom also provided technical support and advice regarding product purchases, repairs, and replacements. Tom worked part-time with an average of 36.5 hours per week. Tom worked at Dixons Retail until July 2018.

In 2018, Tom joined Esteem Systems as a First Line Support Analyst in July. Tom worked in this role until March 2020.

In 2019, Tom briefly worked at Donkey Crew as a QA Lead from June to July.

Currently, Tom is working at Roc Technologies as an MSOC 2nd Line Support, starting in March 2020.

Tom R. obtained their IT BTEC Level 3 Diploma from Strode's College, where they studied from 2014 to 2016.