ServiceNow
- Teams
- Customer Success and Support
Customer Success and Support
About
The Customer Success and Support team at ServiceNow ensures that clients achieve their desired outcomes through effective use of ServiceNow's cloud-based platform and solutions. This team provides strategic guidance, technical support, and personalized solutions to help customers maximize value, improve workflows, and drive business success. They are responsible for onboarding, product training, troubleshooting, and ongoing client relationship management, ensuring customer satisfaction and long-term success.
Team members
Alador Yemaneab
Sr. Solution Consultant
Andrew Trent
Sr Manager, Customer Success M...
Ayalla Goldschmidt
Head Of Product And Solutions ...
Bob Wasserman
Senior Manager, Customer Succe...
Brenda Alarcon Csa
Senior Support Account Manager
Brian Erwin
Sr. Principal Engagement Manag...
Chuck Conser
Senior Manager Emea, Solution ...
Cicely M.
Senior Director - Customer Out...
Farhad Kamran
Senior Manager Network Securit...
Georgia Panagiotidou
Customer Success Advocate
Gerell Malazarte
Associate Solution Consultant
Katherine Aitken
Senior Manager, Content Experi...
Katherine Sabatino
Sr. Director, Customer Success...
Mary Bernadett
Customer Success Intern (busin...
Merissa Gartenberg
Senior Staff Performance Suppo...
Modesty Zhang
Principal Engineer
Rasheid Boykin
Senior Support Account Manager
Reginald Polk
Customer Outcomes Delivery Man...
Rosely Mastrapa
Senior Technical Account Manag...
Shivani Vadehra
Senior Support Account Manager
Stefanie Dorn
Solution Consultant
Sujani Andra
Sr. Director, Technical Produc...
Tim Waddell
Customer Workflow Business Lea...
Yulia Erenkova
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