Lakshya Saxena

Lakshya Saxena currently holds the position of Senior Team Lead - Merchant Care at ShipBob India. In their role, Lakshya oversees a team of 25-30 individuals, ensuring their adherence to guidelines and performance. Prior to joining ShipBob, Lakshya worked at Teleperformance as an Operations Team Lead, where Lakshya managed a team of over 25 individuals. Additionally, Lakshya has experience as a Quality Assurance Lead at BolsterBiz, conducting audits and providing feedback to the team. Lakshya began their career as a Customer Service Executive at iEnergizer, demonstrating proficiency in chat interactions with customers. Lakshya holds a Bachelor of Technology degree in Mechanical Engineering from ABESIT.