Gustavo Garbanzo

Gustavo Garbanzo has a diverse work experience spanning over a decade. Gustavo started their career at SYKES Costa Rica in 2010 as a Banking CSR, where they provided customer service, processed payments, and prevented fraudulent transactions. Gustavo then worked as a Collections Specialist at Eclipse in Action from 2011 to 2013.

In 2014, Gustavo joined Western Union as a Fraud Analyst, where they were responsible for preventing fraudulent transactions and investigating suspicious activities. Gustavo worked with customers to verify information and educate them about scams and frauds.

From 2016 to 2017, Gustavo worked as a HealthCare CSR at TTEC, providing customer service support. Gustavo then moved to Concentrix in 2017 as a Healthcare CSR, where they handled customer inquiries for Aetna Health Insurance, assisting with payments, benefits, and enrollment.

Gustavo transitioned to the technology industry in 2017 by joining Tech Data as a Channel Sales Specialist. Gustavo focused on acquiring new customers for Fujitsu and establishing partner relationships to improve sales through channeling processes. Gustavo also served as a Channel Account Manager, supporting partners and managing special projects until November 2020.

In 2021, Gustavo joined Accenture as a Business Development Representative. Gustavo worked as a Modern Workplace consultant, expanding Microsoft 365 licenses to existing customers and contacting potential clients to promote the software's benefits. Gustavo also helped customers with their IT projects and technical needs.

Most recently, Gustavo worked at ClearCompany Talent Management Software from February 2023 as a Business Development Representative, although specific details about their role are not provided.

Overall, Gustavo Garbanzo's work experience includes customer service, sales, fraud prevention, and business development in industries such as banking, healthcare, technology, and talent management.

Gustavo Garbanzo holds a Bachelor's degree in Physical Sciences from Universidad Autónoma de Centro América. In 2018, they briefly attended Universidad de Costa Rica UCR, where they studied Computer Systems Networking and Telecommunications. Additionally, they pursued further education at Universidad de Costa Rica UCR in the field of Cisco CCNA, and obtained a CCNA certification.