Smita Tikku

Smita Tikku has a strong background in customer success and digital marketing consulting. Smita is currently working as the Director of Customer Success at Sprinklr, a position they have held since April 2022. Prior to this role, they served as an Associate Director of Customer Success at Sprinklr from June 2020 to April 2022. Before joining Sprinklr, Smita worked at Cognizant as a Senior Manager of Digital Marketing Consulting & Business Development from October 2017 to June 2020, and as a Manager of Digital Marketing Consulting & Business Development from October 2014 to September 2017. Smita began their career at Accenture as a Team Lead of Bid Management & Sales Enablement from November 2011 to September 2014. Prior to that, they gained experience at Fujitsu Consulting in various bid management and marketing communications roles from September 2004 to September 2011.

Smita Tikku has completed several education programs and certifications throughout their career. In 2017, they attended the Indian School of Business and completed an Executive Education Programme in Digital & Social Media Marketing Strategies. Prior to that, in 2016, they attended the Indian Institute of Management Bangalore and completed another Executive Education Programme, this time focusing on Digital & Social Media Marketing and Analytics.

For their high school education, Smita Tikku attended Bishop Cotton Girls School in Bangalore, where they pursued the ISC curriculum. Smita also attended Sophia High School in Bangalore, where they studied under the ICSE curriculum.

Moving on to their higher education, Smita Tikku pursued a Bachelor's degree in Business Administration and Cost & Works Accounting at the University of Pune. Additionally, they obtained an MBA degree in International Management from Yonsei University.

In terms of certifications, Smita Tikku has obtained a Digital Marketing certification from EMERITUS in January 2020. Smita also holds an Inbound Certification from HubSpot, obtained in May 2018. Lastly, they have an ITIL V3 Foundation Exam certification from APMG-International.

Overall, Smita Tikku has a strong educational background with a focus on digital and social media marketing, as well as business administration.