Communications Manager

About Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

The Role

The Communications Manager role will blend internal and external communications, including managing corporate content, data storytelling, public relations/media relations, employer branding, and internal communications. The job is highly visible and will require answering to C-suite executives. 

What you'll do

• Build & execute thought-leadership programs for CTO & CFO, including proactive media relations, podcasts & events
• Create and foster media relationships to drive company coverage
• Analyze and track global coverage and develop and execute newsjacking ideas
• Assist in drafting/editing briefing docs, pitch notes, and press releases
• Ideate & execute story ideas leveraging internal & survey data
• Own Tala’s corporate content: website, blog, and social, awards submissions
• End-to-end ownership of employer brand initiatives: social, general culture blogs, tech blogs, and Glassdoor responses support
• Own & execute global internal communications efforts, including monthly business updates, quarterly global meetings, assist people team in market town halls
• Coordinate with the People team to assist in initiative roll-outs (e.g., working norms, pulse surveys)
• Assist leaders with requests, whether it’s deck building, writing messaging, building Google Sites, etc.
• Amplifying PR wins and company news for employee engagement
• Build additional channels, meeting spaces, and/or strategies necessary to strengthen our employee engagement

What you'll need

• Strong communicator who can implement strategies across different channels - internal & external
• Strong understanding of tech & corporate PR in the US
• Strong relationships with key media, reporters, and stakeholders
• Excellent knowledge of corporate communications strategies, including PR & owned content (e.g., blog, social media)
• Strong analytical skills to measure and optimize content performance
• Creative problem solver and fast learner
• Ability to work cross-functionally with different teams and handle sensitive information
• Detail-oriented approach with the ability to work under pressure to meet deadline
• Ability to work well in a fast-paced environment

Skills

• Minimum of 5 years of experience in PR - agency or in-house preferred
• Understanding of corporate social media
• Experience in blog content strategy, writing, editing, etc.
• Experience in building presentations, draft talking points for executives