Customer Support and Field Services

About

The Customer Support and Field Services team at Thermo Fisher Scientific is dedicated to ensuring customer satisfaction and optimum product performance. The team provides comprehensive support through a range of services including field service engineering, technical support, and customer service management. They work closely with clients to troubleshoot, maintain, and optimize scientific instruments and applications, ensuring seamless operation across various markets such as omics, law enforcement, and clinical research. Additionally, they offer contract management, sales support, and customer insights to enhance service efficiency and foster robust customer relationships.


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