Zaheer Iqbal

Zaheer Iqbal has extensive experience in the contact center industry. Zaheer is currently working as the Head of Contact Center at Totemic since 2022. Prior to that, they were employed as the Contact Center Manager at Bunzl Cleaning & Hygiene Supplies from 2019 to 2022. Zaheer also held the position of Head of Operations at Pendragon PLC for a brief period in 2019.

Before that, Zaheer was the Contact Center Manager at TPL Media from 2017 to 2019 and at Talk Talk Mobile Phones Ltd from 2016 to 2017. Zaheer began their career as a Call Centre Manager at Totemic Group in 2012 and served there till 2016.

Zaheer also had a successful tenure at Teleperformance, where they held various roles including Senior Operations Manager, Team Manager, and Team Leader. Their responsibilities included achieving revenue targets, maintaining client SLAs, and managing teams.

Zaheer's work experience started as a Telemarketing Executive at BMG Research in 1996, where they conducted market research and exceeded targets.

Overall, Zaheer Iqbal has displayed strong leadership and management skills throughout their career in the contact center industry.

Zaheer Iqbal's education history includes attending Byng Kendrick Central, where they studied English Language and English Literature, as well as Science Information Technology. The starting and ending years for this education are not provided. Additionally, Zaheer attended Urdu, although no information about a degree or field of study is specified for this institution.