TC

Thomas Cahill

Customer Success Director at TruRating

Thomas Cahill has had a diverse range of work experiences throughout their career. Thomas'smost recent role is as a Customer Success Director at TruRating, which they started in 2022. Prior to this, Thomas worked as a Customer Success Manager at CognitOps from 2021 to 2022.

Thomas has extensive experience in client onboarding and management. At Ware2Go, where they worked from 2018 to 2021, they served as a Sr. Client Onboarding Manager, leading client-facing implementations, providing training and support, and managing client expectations. Thomas successfully onboarded 113 clients in the first 9 months of operation and played a key role in digitizing the client experience.

Before Ware2Go, Thomas worked at J.B. Hunt Transport, Inc. from 2011 to 2018, where they held various roles including Account Development Manager, Final Mile Services Account Manager, Business Systems Analyst, and Operations Supervisor. In these roles, they built strong relationships with senior executives, oversaw day-to-day operations, conducted business reviews, and implemented innovative solutions. Thomas was also responsible for driving revenue growth, enhancing customer service, and ensuring operational efficiency.

Additionally, Thomas has previous experience as a Deli Associate at Winn-Dixie and as the President of the Marketing and Logistics Association. Thomas also attended the University of West Florida as a student.

Overall, Thomas Cahill has a strong background in customer success, client onboarding, and operations management, with a focus on building relationships, driving revenue growth, and enhancing the customer experience.

Thomas Cahill attended Pensacola Junior College, where they pursued an Associate of Arts degree with a focus on Business. There is no specific information regarding the start and end years of their enrollment at this institution. Following their time at Pensacola Junior College, Thomas went on to attend the University of West Florida - College of Business. Thomas completed their studies there from 2009 to 2011 and obtained a degree in Marketing with a specialization in Sales Management.

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Previous companies

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Timeline

  • Customer Success Director

    June, 2022 - present

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