Customer Support Team
About
The Customer Support Team at Upwork is dedicated to ensuring exceptional user experiences by assisting clients and freelancers with their inquiries, resolving issues, and fostering trust within the marketplace. This team includes diverse roles such as customer service representatives, account managers, and senior directors who collaborate to maintain high service standards and support the company's mission of connecting businesses with independent talent globally.
Team members
Andy Penney
Enterprise Account Executive
Annesley Decicco
Enterprise Account Manager
Ben Beal
Key Account Executive
Brandon Savage
GM, Customer Experience & Trus...
Brent Pliskow
VP, Customer Support
Coreane Mangione
Senior Manager Sales Operation...
Cristelyn Siarot
Customer Service Representativ...
Deepak Shadrach
Key Account Manager
Diandra Krupek
Business Development Manager, ...
Fotis Stamatelopoulo...
Senior Director, CX And Trust
Gannon Shanley
Phone Support Team Lead
Hassan Aden I.
Experienced Digital Marketing ...
Jean Mastriano
Enterprise Account Manager
Joseph Byrne
Senior Enterprise Account Exec...
Julia Athmann
Enterprise Account Manager
Katie Murphey
Enterprise Account Executive I...
Katie Zera
Strategic Account Director
Kevin Stevens
Sales Operations Manager (deal...
Kimberly Keesler Her...
Senior Strategic Account Manag...
Kristine Casuela
Customer Support Team Lead
Lauren Smith
Senior Director, Customer Supp...
Masood K.
Business Development Manager
Meg Wozniak
Strategic Account Director
Michael Fossi
Sr. Enterprise Account Executi...
Nargis Zahan
Experienced Sales Support Team...
Nicki Fine
Manager, Sales Enablement
Nikhil Purwaha
Senior Director Of Product Man...
Paras Chauhan
Top-rated Python/django Develo...
Robert Barbaglia
Senior Enterprise Sales Manage...
Saad Sohail
Customer Service Representativ...
Stephen Decarlo
Senior Enterprise Account Mana...
Sylvia Asuncion - Vi...
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