Customer Operations Team
About
The Customer Operations Team at Varo Bank ensures seamless and efficient customer interactions by managing disputes, enhancing service enablement, overseeing transactional and lending operations, and maintaining high standards of quality and compliance. This team includes experts in advocacy, fraud prevention, and back-office operations, working together to resolve complaints, manage partnerships, and support regulatory requirements, ultimately driving customer satisfaction and operational excellence.
Team members
Alissa Friedman
Senior Administrative Assistan...
Allison Kland
Head Of Fraud And Dispute Oper...
Audrey Myrick
Senior Operations Manager
Charlie Alderman
Operations Team Leader
Gavin W.
Senior Fraud Analyst
Ginger Terry
Deposit Operations Manager
Jenn Kim
Sr. Manager, Customer Advocacy...
Karissa White
Sr Manager, Lending Operations
Kim F.
Senior Process Owner, Dispute ...
Laura Alfaro
Senior Manager Quality Assuran...
Lindsay Beardall
Manager Of Back Office Operati...
Micah Ward
Head Of Transaction Operations
Sy Sussman
Senior Manager Of Partner Perf...
Tasha Horn
Customer Service Enablement Ma...
Toshiro Shino
Director, Shared Services Cust...
Wilson R. Nash
Director, Operations Oversight...
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