Madlena Dinga

Billing Operation Specialist at Verastar Ltd.

Madlena Dinga has a diverse work experience. Madlena started their career at Verastar in 2017 and currently holds the position of Billing Operation Specialist. Madlena joined the company in January 2020 as a Billing Investigation/Operation expert, specializing in telecom and utility services for small businesses. Madlena'sresponsibilities included identifying and resolving errors, coordinating with other departments, and providing updates to customers. Prior to Verastar, Madlena worked as a Utility's Expert from March 2017 to October 2022.

In 2019, Madlena worked as an Escalation Specialist while being self-employed. This role lasted from February 2019 to December 2021.

Madlena also gained experience as a Freelance Interpreter from December 2014 to February 2017.

Overall, Madlena's work experience showcases their expertise in various industries, including billing operations, utilities, customer service, and interpretation.

Madlena Dinga completed their education in Accounting at The Manchester College, where they obtained their AAT level 2 degree from 2014 to 2015. In addition to their formal education, they have also obtained various certifications, including "Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power BI" from LinkedIn in July 2023, "Defining Your Data Career Path" from LinkedIn in December 2022, "Make the Move from Individual Contributor to Manager" from LinkedIn in September 2022, "Change Management Tips for Individuals" from LinkedIn in June 2022, "Change Management Tips for Leaders" from LinkedIn in June 2022, "Supporting Your Mental Health While Working from Home" from LinkedIn in January 2022, "Building a Better To-Do List" from LinkedIn in December 2021, "Managing for Results" from LinkedIn in December 2021, and "How to Set Goals When Everything Feels Like a Priority" from LinkedIn in September 2021.

Links


Timeline

  • Billing Operation Specialist

    April, 2022 - present

  • Billing Investigation Operation

    January, 2020

  • Utility S Expert

    March, 2017