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Garrett S.

Sr. Manager, Social Support & Onsite Services at Vivid Seats

Garrett S. has a diverse work experience spanning multiple industries. Garrett started their career as a Sales Representative at Wilkerson - PANDORA Jewelry Division in 2013. Garrett then worked as a Host at Marketplace Grill and as a Box Office Marketing Intern at Ouachita Baptist University in 2014. In the same year, they also began working as an Editor/Transcriptionist at 3Play Media and as a Marketing Intern at Dandelion Theatre.

In 2016, Garrett joined Vivid Seats as a Customer Service Representative and quickly progressed to roles including Online Support Specialist, Online Support Supervisor, Social Media Support Team Lead, and Manager, Online Support and Social Media Servicing. Garrett is currently serving as the Sr. Manager, Social Support & Onsite Services at Vivid Seats.

Garrett has cultivated a strong background in customer service, online support, social media management, and leadership throughout their career.

Garrett S. began their education at Oklahoma City University in 2012, although no degree or field of study information is provided for this period. Garrett then transferred to Ouachita Baptist University in 2013 and graduated in 2016 with a Bachelor of Fine Arts (BFA) degree in Musical Theatre.

In terms of additional certifications, Garrett obtained several coaching-related certifications from LinkedIn. In July 2020, they completed the courses "Coaching Skills for Leaders and Managers," "Coaching and Developing Employees," "Persuasive Coaching," and "Ram Charan on Coaching High Potentials." In October 2021, they obtained certifications in "Coaching Employees through Difficult Situations," "Coaching for Results," "Improve Your Coaching Skills as a Manager," and "Using Questions to Foster Critical Thinking and Curiosity." Additionally, Garrett completed Cyber Security, Global Anti-Bribery and Corruption, and Preventing Workplace Harassment certifications from Emtrain, although no specific completion dates are provided for these certifications.

Links

Previous companies

3Play Media logo

Timeline

  • Sr. Manager, Social Support & Onsite Services

    August, 2023 - present

  • Manager Online Support And Social Media Servicing

    September, 2021

  • Social Media Support Team Lead

    February, 2019

  • Online Support Supervisor

    June, 2018

  • Online Support Specialist

    February, 2017

  • Customer Service Representative

    August, 2016

  • Sales Representative

    July, 2016

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