The Customer and Marketing team at AustralianSuper focuses on understanding and enhancing the member experience through various channels. This includes voice of customer initiatives, digital guidance, user experience design, customer research, and strategic marketing operations. Their goal is to drive member growth and satisfaction by leveraging insights, optimizing service channels, and delivering compelling and effective financial advice and solutions.
Alan Oakenfull
Manager, Digital Production
Amy Chamberlin
Principal, Service Channels
Dan Claes
Strategy Lead, Group Strategy
Dirk Herat
Senior Solution Delivery Manag...
Jing Jing Wang
Senior Manager User Experience
Jo Pizzey
Senior Manager, Voice Of Custo...
Jude Fisher
Senior Manager, Marketing Oper...
Katie Pittman
Senior Business Experience Man...
Liz Slavin
Head Of Growth - Mergers And W...
Marcin Pont
Principal, Customer Strategy &...
Mark Comer
Head Of Group Strategy & Trans...
Michael Carter
Business Experience Manager
Natashya Vikram
Regional Manager, Financial Ad...
Sam Broder
Senior Manager, Customer Strat...
Sarah McGavin
Senior Manager, Digital Guidan...
Simon Gaites
Senior Manager, Vendor Relatio...
Vasha Azoor
Senior Manager Customer Resear...
Zoe Wilson
Insights Lead
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