The Customer Service Support team at Bakkt is dedicated to providing exemplary customer care by addressing inquiries and resolving issues related to digital assets, such as rewards, loyalty points, gift cards, and cryptocurrency. This team ensures customer satisfaction through efficient service, escalates complex cases, and supports client success operations to enhance overall user experience.
Allison Douglas
Sr. Customer Representative/ T...
Blake Coe
Vice President, Customer Succe...
Brian Gray
Director Of Customer Success
Claudia Ramos
Customer Service Representativ...
D Spencer Kelly
Customer Service Representativ...
Dana Luck
Customer Service Specialist
Ian Jones
Client Delivery Manager
Jacquelyn Bechtel
Director, Client Success
Jesus Celaya
Support Specialist
Kayla Thommen
Customer Service Supervisor
Marena K.
CSR And Engagement
Mark Eckrote
Director Of Customer Success O...
Rachel Boycott
Director Of Customer Success