Alyssa Burdette

Alyssa Burdette, MBA has a diverse work experience spanning several roles and companies. Alyssa is currently the Director of Workforce Management at CarelonRx, a position they began in March 2023. Prior to this, Alyssa worked at Humana for over 10 years. Alyssa'sroles at Humana included Manager of Workforce Management from May 2020 to March 2023, where they were responsible for managing daily and weekly workflow documents and plans, conducting forecasting and trend analysis, and collaborating with various stakeholders to identify gaps and implement changes. Alyssa also served as a Business Analyst from January 2016 to May 2020, where they prepared workflow documents and plans, analyzed historical and real-time data, and provided input for staffing plans. Alyssa started their career at Humana as a Business Specialist in June 2011, where they efficiently managed queue volume and labor resources and coordinated with operations for contingency planning. With their diverse experience in workforce management and analysis, Alyssa brings valuable skills and expertise to their current role.

Alyssa Burdette completed their Master of Business Administration (M.B.A.) in Business Administration and Management, General at Mount St. Joseph University from 2014 to 2016.