Austin Henrie is a professional who has held various roles in technical support and customer success teams. Austin currently leads a team of Upgrade TAM's at Gainsight, guiding customers through the Upgrade Program. Before that, Austin was the Director of Global Technical Support at InsideSales.com, working to drive initiatives focused on product improvement and customer retention. Austin also helped create and lead the PRIME Support offering and has experience as a Senior Technical Account Manager and Enterprise Solution Architect. Austin holds a Bachelor of Science degree in Business from Brigham Young University.
September, 2021 - present
Head Of Learning Experience at Fidelity
Vice President Of Learning And Development at Teladoc Health
Director Learning Solutions, FMR India & Director Learning Experience, Asset Management at Fidelity
Senior Manager, Employee Learning & Development at Salesforce
Director Of Knowledge Management, Quality, & Learning at Roblox
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