Information Technology

About

The Information Technology team at Genesys is responsible for designing, implementing, and managing the company's technological infrastructure to support its customer experience and call center solutions. The team ensures data security, oversees software development, manages IT compliance, and drives innovation through enterprise architecture, data analytics, and robust DevOps practices. They collaborate with various departments to enhance operational efficiency and scale the company's technology to meet the evolving needs of mid-sized and large businesses.


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