Kelly McGuire

Kelly McGuire is the Head of Customer Success at Hookit. Kelly has over five years of experience in customer success and sales management. Prior to their current position, Kelly was the Senior Customer Success Manager at Richardson Sales Performance. In this role, they were responsible for managing a team of customer success managers and driving adoption of the company's sales performance platform. Kelly was able to increase Net Revenue Retention to 102% and grow Monthly Recurring Revenue by 42%. In their previous role as Head of Customer Success at Hookit, Kelly led the Customer Success and Implementation divisions globally. Kelly was able to increase YoY growth by 32% with the largest Enterprise customer through strategic account management and value delivery.

Kelly McGuire's educational career began at Immaculate High School where they completed their general education. Kelly then went on to study journalism at the University of Massachusetts Amherst, where they also obtained a minor in English. In addition, Kelly McGuire has a Professional Writing and Technical Communication Certification from the University of Massachusetts Amherst.

Some of their coworkers include James Feng - VP, Engineering, RJ Kraus - Co-Founder & Chief Product Officer, and Roger A. Breum - Head of Marketing & Sponsorship Insights. Kelly McGuire reports to Scott Tilton, Co-Founder & CEO.