Thomas Castle

Thomas Castle has diverse and extensive work experience in workforce management and planning. Thomas is currently the Director of Workforce Management at itelCX, where they manage a team and oversees the administration of the organization's workforce management system. Prior to their current role, Thomas worked as the Manager of Resource Management at Frontier Communications, where they supervised the system administration of the company's workforce management system and coordinated various workforce projects. Thomas also has experience as the Manager of Workforce Management Administration at TeleTech, where they oversaw a global workforce management system and collaborated with vendors to address system issues and upgrades. Thomas has held various other roles, including as a Business Planning Manager and Operations Support Center Manager. Thomas has a strong background in managing workforce-related systems and projects and collaborating with vendors to meet the evolving needs of organizations.

Thomas Castle has a Bachelor of Arts degree in History and another Bachelor of Arts degree in English, both from West Virginia University. However, the specific years of study for these degrees are not mentioned.