Laya Healthcare Limited
- Teams
- Customer Service and Support
Customer Service and Support
About
The Customer Service and Support team at MyMedical Urgent Care Clinic ensures a seamless and positive experience for patients by handling appointment scheduling, addressing patient inquiries, managing billing and insurance issues, and resolving any concerns or complaints. The team works collaboratively to provide high-quality customer care, enhance patient satisfaction, and support the clinic's operational efficiency.
Team members
Aisling Rossiter
Customer Experience Executive
Celine O' Riordan
Customer Care
Elaine Doody
Customer Care Team Leader
Eleanor Hallford
Medical Receptionist
Hazel O' Donovan
Customer Service Representativ...
James Barry
Customer Care Manager
Jennifer McCarthy
Customer Service Sales Represe...
Niamh Furlong
Customer Resolution Specialist
Niamh Twohig
Accounts Receivable Executive
Paul O'Connell
Customer Resolution Specialist
Roisin McDonnell
Customer Service Ambassador
Ross Mooney
Customer Care Operations Manag...
Sean Curtin
Customer Service Specialist
Sean O' Malley
CRM System Specialist
Teresa Santana
Customer Care Advocate
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