Customer Operations
About
The Customer Operations team at Loadsmart focuses on delivering exceptional support and service to clients throughout their shipping journey. They manage customer onboarding, ensure smooth migrations to the platform, and provide ongoing assistance to address inquiries and resolve issues. This team also collaborates closely with other departments to enhance the customer experience, optimize processes, and drive client success in freight management.
Team members
Anna Carolina Rocha
Customer Support Manager
Arjhaye Enna J.
Customer Operations Lead
Daniel Olsen
Manager - Customer Onboarding ...
Diana Sierra de la R...
Customer Operations Lead
Henrique Figueiredo ...
Customer Success Team Lead
Jennifer Ogedegbe
Enterprise Support Representat...
Jessica Ann Cortes
Customer Operations Lead
Joshua Brown
Customer Implementation Manage...
Maria Camila Ramirez
Customer Operations Lead
Velisa Clemons
Manager, Client Success At Loa...
Yazmin Pacheco
Sr. Customer Operations Financ...
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