Middle East Broadcasting Center
- Teams
- Customer Service and Support Team
Customer Service and Support Team
About
The Customer Service and Support Team at Middle East Broadcasting Center (MBC Group) ensures exceptional viewer satisfaction by addressing inquiries, resolving issues, and managing escalations. They handle customer interactions via various channels, maintain the smooth operation of the call center, and oversee the online communities for MBC and Shahid, the region's leading streaming platform.
Team members
DT
Derar al Tarshihi
Call Center Manager - MBC Grou...
HA
Hasan Alderaan
Senior Shahid Community Manage...
Mahmoud Zaghloul
Senior Escalation Specialist
Modar Eyad
Customer Service Representativ...
Puneet Dua
Head Of Customer Experience
Shahla Ahmed
Sinor Customer Support Agent R...
WA
Waleed Alotaibi
Community Manager
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