Ross McElheny

Ross McElheny has a diverse work experience in customer success and account management roles. Ross started their career at Fastener.io as an Account Development Representative in 2014. Ross then joined RunTitle as an Account Representative in 2016, where they helped oil and gas companies access necessary data for land acquisitions. In 2018, Ross joined MongoDB as an Account Manager and later transitioned to a Senior Account Manager role in 2019. Ross played a crucial role in piloting the digital-led Scaled Customer Success Segment, managing a large portfolio of customers across different industries by utilizing data-driven outreach strategies. In 2021, they became a High Touch Customer Success Manager at MongoDB, and in 2023, they were promoted to Senior Customer Success Manager.

Ross McElheny has a Bachelor's degree in Economics & Telecommunications from Indiana University Bloomington. Additionally, they studied Entreprenurial strategy at CIMBA.