Olaf Doemer

Director Technical Support at Rapid7

Olaf Doemer has extensive work experience in the field of technical support and management. Olaf is currently serving as the Director of Technical Support at Rapid7 since March 2020. Prior to this, they worked at Acquia, where they held multiple roles including Director of Global Support from September 2015 to February 2020 and Senior Manager of Support from January 2014 to September 2015.

Before joining Acquia, Olaf held the position of Senior Manager of Global Customer Support at Oracle Corporation from March 2011 to January 2014. Olaf also worked at Art Technology Group (ATG) as the Manager of Customer Service & Support from October 2000 to March 2011. Prior to that, they served as the Manager of R&D at LHS from December 1999 to September 2000.

Olaf's earlier experience includes working as a Principal Support Engineer at Sterling Software, where they provided technical support for developers and administrators for various Sterling Software products. Olaf started this position with James Martin Associates, which later became Texas Instruments Software before being acquired by Sterling Software. Olaf was employed at Sterling Software from April 1993 to November 1999.

Olaf'scareer began at Digital Equipment Corp. Germany, where they worked as a Software Specialist from January 1988 to March 1993.

Olaf Doemer attended DHBW Mannheim from 1988 to 1991, although no specific degree or field of study information is available.

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Timeline

  • Director Technical Support

    March, 2020 - present