Customer Operations and Support
About
The Customer Operations and Support team at Roadie is dedicated to ensuring a seamless and positive experience for all users of the platform. This team handles customer inquiries, resolves issues, and works to enhance overall customer satisfaction. By providing timely assistance and comprehensive support, they help maintain service quality and foster customer loyalty. Additionally, they facilitate training and development to optimize customer interactions and drive operational efficiency.
Team members
Annie Bauer
Director, Customer Operations
Carly Prendergast
Customer Success Manager
Jonathan Arevalo
Customer Experience Shift Mana...
Kaitlyn Altice
Customer Service Specialist
Larry Lantigua
Customer Support Manager
Matt Finger
Head of Customer Experience
Mic Young
Customer Service Support Manag...
Mike Vaughan
CX Operations Specialist
Navia Boxton
CX Training Facilitator
Nykole Smith
Customer Operations Lead
Rebecca Klčo
Customer Support Manager
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