Charles Wall

Senior Technical Support Engineer at Tipalti

Charles Wall has a diverse work experience spanning multiple industries. Charles currently holds the position of Senior Technical Account Manager at Tipalti, where they assist clients with integration issues, adoption of the Tipalti platform, and addressing knowledge gaps. Prior to this, Charles worked as an Assembly Specialist at General Motors for a brief period. Charles also served as a Technical Account Manager at Microsoft, driving operational efficiencies and IT maturity for customers and partners using Microsoft Support Services. Charles has also worked as a Senior Sales Development Representative at Cvent and a Broker Account Manager at Lone Wolf Technologies, where they actively sought new leads, managed existing accounts, and executed sales plans. Charles also gained experience as a RegOnline Sales Rep at Cvent before that. Earlier in their career, Charles worked as a Management Trainee at Enterprise Rent-A-Car, learning and applying business practices while developing soft skills and managing a profitable business. Charles also held the role of Student Manager at Southern Methodist University, instructing student athletes, managing equipment, and collaborating with university management. Lastly, Charles worked as a Floors Associate at Ann's Health Food Center, where they sold products, trained new employees, and collaborated with managers on business strategies.

Charles Wall completed their education as follows:

- From 2012 to 2015, they attended Southern Methodist University, where they earned a Bachelor of Arts degree in Sociology.

- Prior to that, from 2010 to 2012, they obtained an Associate's degree from Mountain View Community College. The specific field of study for this degree is not mentioned.

In addition to their formal education, Charles Wall has also obtained several certifications:

- In November 2022, they completed the "Sales and CRM Overview" certification from Salesforce.

- In May 2021, they obtained the "MS-900" certification from Microsoft.

- In January 2021, they completed the "Accessibility in Action" certification from Microsoft.

- In June 2020, they obtained the "AZ-900" certification from Microsoft.

- In January 2019, they completed multiple certifications from LinkedIn, including "Become a Sales Representative," "Executive Leadership," "Solution Selling," and "Strategic Thinking."

Links

Timeline

  • Senior Technical Support Engineer

    September 1, 2023 - present

  • Senior Technical Account Manager

    July, 2023

  • Technical Account Manager

    December, 2021

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