Shane Baetz

Shane Baetz is an experienced professional in the global support and operations field. With a background in leading award-winning teams and overseeing various support functions, Shane has held key leadership roles in companies such as Transcom, Foundever, Citi, and TTEC. Shane has extensive experience in training, compliance, quality assurance, and project management. Currently serving as Vice President & Head of Shared Services at Transcom, Shane plays a crucial role in supporting the Americas and APAC regions. Additionally, Shane's educational background includes a certificate in Leading and Managing Change from Cornell University.