Trek Bicycle
- Teams
- Customer Service & Operations
Customer Service & Operations
About
The Customer Service & Operations team at Trek Bicycle ensures seamless interactions and satisfaction for customers by managing e-commerce support, technical services, logistics, inventory, and retail operations. This team coordinates between departments to maintain efficient service delivery, oversee distribution and warehouse management, and implement IT solutions to enhance operational performance. Their goal is to deliver an exceptional customer experience and streamline operational processes across Trek Bicycle's global footprint.
Team members
Alban Mora
Store Manager Trek Bicycle Wil...
Alex Chang
Global Logistics Manager
Ali al-Azam
Inventory Manager
Alistair Creasey
Warehouse & Distribution Manag...
Amir Yahyazadeh Msm
Manager, IT Deployments
Anibal Emmanuel Ibar...
Customer Care Manager
Arthur Maguire
Service Team Manager
Ben Touval
Service Manager
Ben Wilson
Service Team Lead
Brad Moffitt
Logistic Manager
Brandon Redmond
Operations Manager
Brendan Williams
IT Operations Administrator
Brian S. Meyers
Retail Inventory Manager
Carlos González Gisb...
Retail Inventory Manager
Casey Meyers
Regional Inventory Manager Cen...
Cassidie Cargill
Global Logistics Manager
Chiara Algisi
HR & Operations Manager
Colin Knell
European Customer Care Directo...
Connor Sargent
Store Manager
Corbin Geary
Service Manager
Danielle Greer
Customer Care/guide - Ecommerc...
Deane Rogers
National Customer Care And Ope...
Devon Pia
Store Manager
Jason Collins
Operations Manager
Jason Griffin
Service Manager
Jason Hook
General Manager Distribution
John Brackett
Event And Inventory Lead
John Singer
Service Manager
Joseph G.
Service Manager
Josh Becker
Operations Manager
Joshua Martinez
Service Manager
Justin Eck
Assembly Manager
Kate Alwine
District Inventory Manager (re...
Larry Miller
Service Manager
Leanna Carey
Project Manager II
Lindsay Wollin
Workshop Manager
Marc Sherriff
Operations Manager
Mario Hendriks
Customer Care Manager Benelux
Matt Pickersgill
European Retail Operations Man...
Matt Spencer
Service Manager
Matt Turner
Technical Services Team Lead
Matthew Napoli
Service Manager
Matthew Waite
Service Operations Manager
Michael van Voorst (...
Inventory Project Manager Trek...
Miguel Guerrero
Operations Manager | Agile Coa...
Mikkelsen Thomas
Customer Care Team Lead
Nick Pacha
Customer Care Team Lead
Nolan Kupfer
Implementation Project Manager
Paige Hawkins
Shop Service Manager
Rachel Sanchez-Stand...
Service Manager
Ray Kennedy
Retail Inventory Manager
Remy F.
Service Advisor
Ricardo Manzano
Service Manager
Sam Gold
Service Manager
Sandy Lecren
Inventory Manager
Shane Kelley
Service Manager
Simone Wade
Customer Care Manager
Stefano Mazzocchi
Service Lead
Stephen Klepper
Service Manager
Steven Andrews
Service Lead
Steven Rickards
Service Manager
Tam Sheikh
Customer Care Advocate
Taylor Powers
Distribution Team Lead At Trek...
Thomas Erbarth
Operations Manager
Tony Lathers
Global Logistics Manager
Vincent Zhang
Customer Service And Ecommerce...
William Hochschild
Paint Operations Manager
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