The Customer Experience Team at Waste Management focuses on enhancing and optimizing the customer journey from initial contact to service delivery. This team, comprising managers, directors, and digital specialists, is dedicated to ensuring high levels of customer satisfaction by streamlining service processes, managing customer inquiries and issues, implementing digital solutions for better customer interaction, and driving continuous improvements based on customer feedback.
Ali Vijdan
Digital Manager
Anita Walls
Senior Director, Customer Expe...
Brandon Yeager
Customer Experience Manager II...
Christine Anderson
Client Experience Manager
Colleen Richter
Customer Service Manager
Ed Rundle
Customer Experience Manager
Kelsie Mefford
Customer Service Team Lead
Kristal Vibbard
Customer Service Manager
Marc A. Villegas Jr
Digital Manager
Melanie Dobson
Director Of Customer Experienc...
Natasha Harbour
Customer Experience Manager
Pam Reilly
Customer Experience Manager
Rhonda Neal
Billing And Customer Service M...
Robert Brite
Area Customer Experience Manag...
Srinivas Pattela
Digital Manager
Tricia Elliott
Manager Customer Experience Mi...
Veronica Allen
Manager Ii, Customer Experienc...
View all