Ma. Lourdes Gonzales

Ma. Lourdes Gonzales has over 15 years of work experience. Ma. Lourdes began their career in 2006 as a Technical Support for Intuit QuickBooks Financial Software at eTelecare Global Solutions. In 2011, they moved to Convergys as a Quality Evaluator for Intuit QuickBooks Financial Software. In 2015, they joined ADP as an Implementation Consultant for US Payroll. In 2017, they started working at Cognizant as a Process Specialist. In 2020, they joined RealPage, Inc. as a Financial Account Manager III. Most recently, in 2021, they became the Manager of Customer Onboarding and Partner Onboarding Manager at Airbase, where they serve as the point-of-contact for Airbase Partner customers, manages the onboarding process, and ensures customers are onboarded successfully and are on track to having a positive experience with the Airbase spend management platform.

Ma. Lourdes Gonzales obtained a Bachelor of Science in Accounting from the Polytechnic University of the Philippines from 2004 to 2007. Ma. Lourdes then pursued a Bachelor of Science in Entrepreneurial Management from the same institution from 2007 to 2010. Ma. Lourdes also obtained an Entrepreneurial Management degree from the Polytechnic University of the Philippines from 2004 to 2010. In addition, they have obtained certifications in Airbase Essentials from Airbase in March 2022, Onboarding and Adoption Best Practices for Customer Success Management from LinkedIn in December 2021, and Data Storytelling from Cognizant in March 2018.