Jessica Ma

Jess Ma has an extensive work experience history, starting from 2002 at BearingPoint as a Consultant and then progressing to roles such as Senior Consultant and Manager. At PwC, they held the position of Director, Digital Marketing and Commerce and gained experience in launching self-service trialware and designing online stores. Jessica (Jess) later joined Conga as VP, Professional Services, where they led a global solution center of excellence and drove growth in sales. Jess then worked at WeWork as VP, Professional Services before joining MindTickle as Vice President of Customer Success. At MindTickle, they led multiple post-sales service delivery functions, scaled operations, and grew the global team. Jessica (Jess) also served as an Executive Member at Pavilion and a Member at Chief. Jess is currently the Vice President of Customer Success at Everlaw.

Jessica (Jess) Ma attended the University of Technology Sydney, where they earned a Bachelor of Sciences in Computer Sciences. Following their undergraduate studies, they pursued an Executive MBA through the Dual Degree Joint EMBA Program with both Columbia Business School and the University of California, Berkeley, Haas School of Business. Unfortunately, the exact start and end years for their EMBA program are not specified.