Abraham Lederman

Customer Success Director at Hackmetrix

Abraham Lederman has a diverse and extensive work experience spanning several roles and industries.

Their most recent role is as a Customer Success Director at Hackmetrix, where they started in February 2022.

Prior to that, Lederman served as the CEO of DataBi / Kuik from May 2020 to March 2022. In this position, they were responsible for service design and implementation, client relations, and product development. Lederman helped small businesses leverage their data, create tools for improvement, and establish a data-driven culture. Additionally, they managed over 5.5 million USD in monthly sales and controlled visualization projects.

From April 2019 to April 2020, Lederman worked as a Consulting Manager at SAWA Incentive Marketing. Here, they led consulting initiatives, focused on sales and client relationships. Abraham developed productivity and cost reduction proposals and implemented business intelligence and automation technologies.

Lederman's experience also includes working as a Technical Sales Engineer at Crystal Lagoons from September 2016 to April 2019. In this role, they provided technical assistance, evaluated project costs, and analyzed market demand. Abraham successfully achieved a 30% cost reduction through optimization and negotiation strategies.

Before that, Lederman worked as a Strategy & Operations Analyst at Deloitte Chile from April 2015 to September 2016. Abraham led finance transformation projects, developed cost-saving opportunities, and implemented a regional project in South America.

Their earlier experience includes serving as a Fleet Analyst at Latam Airlines from January 2014 to March 2015, where they conducted technical and economic studies for aircraft additions and removals.

Furthermore, Lederman has teaching experience, having worked as a Teacher Assistant at Pontificia Universidad Católica de Chile from March 2011 to December 2011.

Overall, Abraham Lederman's work experience demonstrates their expertise in customer success, service design, business intelligence, automation, technical sales, finance transformations, and teaching.

Abraham Lederman completed their Master's Degree in Industrial Engineering from Pontificia Universidad Católica de Chile, where they studied from 2007 to 2012. In addition to their formal education, they have obtained several certifications to enhance their skills in various areas. These certifications include "Managing the Complete Sales Cycle" from Sales Impact Academy, obtained in September 2022, "Data Engineer with Python Track" from DataCamp, obtained in March 2022, "Machine Learning Specialist" from DataCamp, obtained in October 2021, "Data Scientist with Python Track" from DataCamp, obtained in November 2020, "SQL Tutorial - Full Database Course for Beginners" from freeCodeCamp, obtained in September 2020, "Python Django Web Framework - Full Course for Beginners" from freeCodeCamp, obtained in August 2020, and "The Complete Python 3 Course: Beginner to Advanced!" from Udemy, obtained in May 2020.

Links

Previous companies

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Timeline

  • Customer Success Director

    February, 2022 - present