MB

Michael Birnbaum

Head of Customer Success at Hygraph (previously GraphCMS)

Michael Birnbaum has a diverse work experience in various roles and industries. Michael started their career at Plan B Digital in 2012, where they worked as an Account Manager and Loyalty Specialist until 2014. Michael then transitioned to the role of Account Manager Remote at the same company from November 2014 to March 2015. In 2015, Michael joined Nosto as a Customer Success Manager for Central Europe until January 2017. Michael then became a Business Development Manager for the DACH region at Nosto from February 2017 to June 2018. After that, they worked at Spryker as an Account Executive from July 2018 to April 2019. From May 2019 to May 2020, Michael took a sabbatical. Currently, they are working at Hygraph (previously GraphCMS) as a Customer Success Manager since June 2020, and they have been promoted to the role of Head of Customer Success from January 2021 onwards.

Michael Birnbaum has a Bachelor of Arts (B.A.) from Humboldt-Universität zu Berlin. No further information about the start or end year of their education is provided.

Links

Previous companies

Spryker logo
Nosto logo

Timeline

  • Head of Customer Success

    January, 2021 - present

  • Customer Success Manager

    June, 2020