Angel Brodin

Sr. Strategic Customer Success Engineer at Outreach

Angel Brodin has a diverse work experience history. They began their career as a Pre-Medical Studies Resident Advisor at the University of Washington in 2014. From 2013 to 2015, they worked as a Research Assistant at the University of Washington School of Medicine, conducting research on the molecular mechanism of ubiquitination machinery.

In 2015, Brodin joined the Seattle Bouldering Project as an Operations Specialist until 2016. Following that, they worked at ChemPoint from 2015 to 2017 as an Inside Sales and Account Manager, responsible for managing consumer chemical sales territory and providing technical consulting.

From 2017 to 2019, Brodin served as a Customer Success Manager at Valant, where they ensured the success of strategic Healthcare SaaS clients and measured client satisfaction.

Next, they joined Ekata, a Mastercard company, in 2019 and held various roles. As an Account Manager from 2019 to 2020, they focused on driving ROI and building customer relationships. They then became a Senior Account Manager from 2020 to 2021, where they achieved significant revenue growth and worked with global clients across multiple verticals. Finally, they served as an Enterprise Account Executive from 2020 to 2021, specializing in Marketplace and eCommerce.

Currently, Brodin is a Customer Success Engineer at Outreach, starting in 2021. They have worked in both commercial and enterprise segments, enabling technical success, conducting audits, advising on best practices, and leading client webinars to improve usage and adoption of Outreach.

Overall, Brodin's work experience demonstrates a strong background in customer success, sales, and technical consulting within various industries.

Angel Brodin's education history is as follows:

Angel Brodin attended the University of Washington and obtained a Bachelor of Science degree. The degree was in the fields of B.S. Chemistry and B.S. Biochemistry. The specific start and end year of Angel Brodin's time at the University of Washington are not provided.

Angel Brodin also attended UC Santa Barbara, although the degree obtained at this institution is not specified. The field of study at UC Santa Barbara was Chemistry. The start and end year of Angel Brodin's time at UC Santa Barbara are unknown.

Angel Brodin also participated in the Robinson Center for Young Scholars, although no degree or field of study is indicated. The details regarding the program's start and end year are not provided.

Prior to attending the higher education institutions mentioned above, Angel Brodin attended Interlake Senior High School. No degree or field of study is mentioned regarding this period of Angel Brodin's education. The specific start and end year for Angel Brodin's time at Interlake Senior High School are unknown.

In addition to Angel Brodin's academic pursuits, they have obtained several certifications. Angel Brodin became a Certified Administrator from Outreach in February 2022. In October 2019, Angel Brodin obtained two certifications from Sumo Logic: Sumo Logic - Fundamentals and Sumo Logic - Search Mastery. The institutions providing the certifications and the specific months and years of obtaining them are provided in the information given.

Links


Timeline

  • Sr. Strategic Customer Success Engineer

    November 1, 2023 - present

  • Customer Success Engineer - Enterprise

    April, 2023

  • Customer Success Engineer Commercial

    February, 2022

  • Customer Success Manager Commercial

    January, 2021