The Customer Experience and Support team at RingCentral ensures customer satisfaction and retention by providing top-notch assistance and optimizing the user journey. They manage customer support operations, develop and implement care systems and tools, oversee technical and sales enablement, and lead customer success initiatives. This team works collaboratively across departments to enhance customer experiences, manage projects, and drive continuous improvement in service delivery.
Aaron Cypher
Manager, Partner Solutions Eng...
Andrew Trombley
PS Project Manager Team Lead
Bill Groves
Customer Experience Manager
Courtney Eoff
Customer Experience Manager
David Carmi
Senior Project Manager - Team ...
Emily Lorzing
Sales Enablement Manager, Cust...
Eric Hardy
Manager, Customer Care Systems...
James Currie
Senior Manager Solution Engine...
Jamie Cooper
Senior Manager, PM Professiona...
Janeke van Donkersgo...
Senior Manager, Operations - S...
Kim Davies
Global VP Customer Care
Lepe Jane E.
Manager, Revenue Enablement
Madison Hall
Global Leader Of Midmarket Cus...
Michael Fladung
Senior Manager, Technical Acco...
Paige Letzelter
Customer Experience Manager
Ricky Love
Senior Director, Expansion Sal...
Santhini Alexander P...
Senior Technical Program Manag...
Sara Ghering
Senior Manager, Sales Enableme...
Timothy Roeckel
Avp, Customer Support
Valentina Krupnova
Principal Project Manager
Victor Golovin
Monitoring Operations Manager
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