Lisa Moran

Lisa Moran has an extensive work experience spanning over three decades. Lisa currently holds the position of Director of Operations at Smart DCC since July 2021. Prior to this, they served as the Director of Customer Service at Thames Water from September 2018 to June 2021. Before that, Lisa worked at npower as the Head of Customer Operations from September 2016 to September 2018. Lisa also held various leadership roles at British Gas, including Director of Business Services from July 2015 to September 2016, Head of Meter to Cash from February 2013 to July 2015, Head of BGB Operations at British Gas Business from February 2012 to February 2013, and Head of Metering Operations and Systems Development from January 2009 to February 2012. Additionally, Lisa served as the Head of Operations, responsible for billing, customer events, and payment processes, and as the Head of Customer Escalation at British Gas from July 2004 to December 2009. Their career began at Yorkshire Electricity, where they held the position of Head of Customer Operations from September 1990 to January 2001.

Lisa Moran attended Leeds Beckett University from 1997 to 2000, where they completed a Bachelor of Arts (B.A.) degree in Business Management. Prior to that, they attended New College Durham from 1987 to 1989. Before starting their college education, Lisa attended Sedgefield from 1982 to 1987. The degree name and field of study for both New College Durham and Sedgefield are not provided.