Gladly

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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.

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Joseph Ansanelli
CEO and Co-Founder

Joseph Ansanelli

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Dirk Kessler
Engineer Fellow & Co-Founder
Michael Wolfe
Chief Product Officer & Co-Founder
Andy D'Amato
Chief Revenue Officer
Katie Evans-Reber
Chief People Officer
Disha Gosalia
Chief Customer Officer
Kimberly McKellar
VP, Customer Success
Jonathan Hinz
VP of Product Marketing
Bruno Bergher
VP of Product
Angela Hill
VP of Talent & Engagement
Jodi Cerretani
VP, Growth Marketing
Christian Eberle
Head of Enterprise Solutions Consulting
Victoria Tse
Head of Events
Madhumita Chatterjee
Head of Business Value Consulting
Nathan Smith
Head of Partnerships
Alice Li
Director of Software Engineering
Chris Middlemass
Director of Talent
Donald John Nogalski
Senior Manager, Sales
Jennifer McAlister
HR Operations Manager
Amanda Ariel Chi
Executive Assistant
Amanda Chi
Executive Assistant
Homaira Wright
Executive Assistant to CEO
Ashley Davis
Event Coordinator