Ben Clarke Smith

Ben Clarke Smith has extensive experience in customer success and leadership roles. Ben most recently worked at ScreenCloud - Digital Signage as the Director of Customer Success. Prior to that, they were the Head of Customer Success at Seneca Learning. Before transitioning to customer success roles, Ben worked as a Teacher at Hampshire county council from 2019 to 2021. Ben also held the position of Head of Customer Success at Feefo, where they led multiple customer-facing teams and spearheaded retention and growth efforts. Earlier in their career, Ben served as the Customer Service Director - Europe and Client Services Manager at GBW, and as a Senior Business Consultant at Groupon. Ben also held positions such as Head Of Client Services at Ultimate Feed (Intuitive Search Technologies), Sales Director at Kelkoo Group, and Senior Agency Account Manager at Yahoo. Ben has demonstrated expertise in customer success, leadership, and account management throughout their career.

Ben Clarke Smith studied at the University of Winchester from 2018 to 2019, where they earned a PGCE degree in Education. Prior to that, they attended the University of Surrey from 1996 to 2000, receiving a degree in Hospitality Management with a field of study in Business, Management, Marketing, and Related Support Services. Additionally, they attended The British School of Brussels, although no specific degree or field of study information was provided for this period.