ServiceNow
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- Customer Success and Support
Customer Success and Support
About
The Customer Success and Support team at ServiceNow ensures that clients effectively utilize their cloud-based platform and solutions to achieve business goals. This team is responsible for proactive customer engagement, technical support, value realization, and fostering long-term relationships to enhance customer satisfaction and ensure operational success. Members collaborate across various roles to streamline customer onboarding, provide expert guidance, and facilitate continuous improvement in client outcomes.
Team members
Abdulla Saeed
Customer Success Manager
Alexandra Robert
Enterprise Services Account Ma...
Ali Fatemi
Director, Customer Support Ope...
Andy Starr
VP, Customer Success Platforms
Annemarie Byrne
Senior Manager, Customer Engag...
Anup Urath
Senior Principal Support Accou...
Ben Mills
Sr. Principal Product Success ...
Caroline Pettit
Customer Engagement Manager - ...
Chris Bedi
Chief Customer Officer
Diya Mathew
Senior Manager, Customer Engag...
Elizabeth Gabster
Director and Head of EMEA, Bus...
Eoin Corcoran
Portfolio Success Manager
Francis Diaz
Customer Success Manager
Hannah Katz
Senior Customer Success Manage...
Joe Kotler
Director - Office Of The Chief...
Joshua Goff
Sr. Principal Customer Success...
Joyce Chen
Director Of Customer Engagemen...
Leela Krishna
Portfolio/ Domain Lead Digital...
Luís Ataide
Principal Product Success Arch...
Maggie Gilbert
Principal, Success Architect
Marcy Pawlak
Sr. Director, Customer Success...
Michael Brown
Director, Expert Services
Neetu Gogia
Senior Manager - Global IT Sou...
Pierre Ludard
Customer Success Manager
Rabih Yaghmour
Senior Manager, Portfolio Succ...
Vivien F.
Customer Success Manager
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