Telecommunications Industry Ombudsman

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The Telecommunications Industry Ombudsman provides a free and independent external dispute resolution service for residential consumers and small businesses who have an unresolved complaint about their telephone or internet service in Australia.

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Cynthia Gebert

CEO

Cynthia Gebert

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Adam Scott

Is&t Operations Lead

Alana Thompson

Lead Investigator/ Dispute Resolution Team Leader

Radek D.

Lead Investigator

Georgy Wood

Communications And Engagement Lead

Irfan A.

Head Of People And Capability

Bernie Wise

Executive General Manager - Operational Excellence

Thalia Alexopoulos

Early Resolution Team Leader

Jessica Wallace

Early Resolution Officer

Luke McDonald

Service Delivery Officer

Teams

+12

Resolution Team

15 members

Operations and Service

6 members

Communications and Engagement

3 members

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