The Crossroads Group

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Since 2003, the mission of The Crossroads Group is simply to help organizations hear and respond to the voice of the customer/stakeholder and report findings in a manner that facilitates effective follow-up action at all levels (from senior leadership to front-line staff). While specializing in the... Read more

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Mark E. Robledo
Founder & President

Mark E. Robledo

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Flor E. Robledo
Director of Recruiting
Lisa Marie Duesterheft
Director of Analytics & Compliance
Wendy Lu
Senior Project Manager & Analyst
Katie Ward
Project Manager & Analyst
Katie Musick
Project Manager, Analyst & Manager of Onboarding
Chris Copeland
Operations Manager
Lucy Gonzalez
Surveyor Operations Manager
Sarah Degarmo
Project Manager & Analyst
Jocelyn Martindale
Project Manager & Client Advisor
Meagan Yarbrough
Project Manager & Consultant
Andrew Grant
Project Manager & Analyst
Casey Stoffel
Project Manager & Analyst
Sarah Beatty
Project Manager & Analyst
Sarah Elena Harper
Project Manager Analyst